ورد تيوليب

Contact us

North Cairo
Republic of Egypt

+2- 01022844993

isisaashop@gmail.com

Do you have any questions? Contact us.

Browse through our frequently asked questions to find answers to common inquiries. If you don’t find what you’re looking for, feel free to contact our customer support team.

How can I track my order?

Tracking your order is easy! Once your order is shipped, you will receive a confirmation email with a tracking number. Simply click on the tracking number or enter it on our website’s tracking page to get real-time updates on the status of your delivery.

What is your return policy?

We offer a hassle-free 14-day return service for unused, unworn and in original packaging with branded clothing and leather bags. Please note that underwear cannot be returned for public health reasons. Contact our support team to start the process.

How long does shipping take?

We understand that you are excited to receive your new products. Our standard shipping typically takes 3-5 business days within Egypt & also about 10 business days worldwide. However, please note that shipping times may vary depending on product availability and your location. Rest assured, we always strive to get your order to you as quickly as possible.

Do you offer international shipping?

Yes, we offer international shipping! We believe that everyone should have access to our wide range of products. Please note that international shipping may take longer than domestic shipping, depending on your location. Additional customs fees and import duties may apply, which will be the responsibility of the customer.